Privacy Policy

Last Updated: 31.08.2025

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

Information We Collect

Information You Provide Directly

  • Contact Information: Name, email address, phone number when you subscribe to our newsletter, contact us, or register for events
  • Communication Data: Messages you send through contact forms, comments on blog posts, or direct communications
  • Event Registration: Information provided when signing up for workshops, courses, or retreats
  • Payment Information: Billing details for paid services (processed securely through third-party payment processors)

Information Collected Automatically

  • Website Usage Data: Pages visited, time spent on site, referring websites, and navigation patterns
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking: Data collected through cookies and similar technologies (see Cookie Policy below)

Information from Third Parties

  • Social Media: Information from social media platforms when you connect your accounts or share our content
  • Analytics Providers: Aggregated data from Google Analytics and similar services
  • Email Service Providers: Engagement data from our email marketing platform

How We Use Your Information

We use your personal data for the following purposes:

Service Delivery

  • Providing access to our content, courses, and community resources
  • Processing registrations for events, workshops, and programs
  • Delivering personalized content and recommendations
  • Facilitating community interactions and connections

Communication

  • Sending newsletters, updates, and promotional materials (with your consent)
  • Responding to your inquiries and providing customer support
  • Notifying you about changes to our services or policies
  • Sharing relevant opportunities for growth and learning

Website Improvement

  • Analysing website usage to improve user experience
  • Troubleshooting technical issues and optimizing performance
  • Conducting research to develop new features and content

Legal and Business Operations

  • Complying with legal obligations and regulations
  • Protecting our rights and preventing fraud or misuse
  • Processing payments and maintaining financial records

Legal Basis for Processing

We process your personal data based on:

  • Consent: When you subscribe to newsletters or opt-in to communications
  • Contract: When necessary to provide services you’ve requested
  • Legitimate Interest: For website analytics, security, and business operations
  • Legal Obligation: When required by applicable laws and regulations

How We Share Your Information

We do not sell your personal data. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

  • Email marketing (e.g., Mailchimp, ConvertKit)
  • Payment processing (e.g., Stripe, PayPal)
  • Website analytics (e.g., Google Analytics)
  • Event management platforms
  • Customer support tools

Community Features

If you participate in our community forums or events:

  • Your profile information may be visible to other community members
  • Comments and contributions may be publicly displayed
  • Event participant lists may be shared with other attendees (with consent)

Legal Requirements

We may disclose your information when required by law, court order, or to:

  • Protect our rights or property
  • Prevent fraud or illegal activities
  • Respond to government requests or legal processes

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

  • Authentication and security
  • Site functionality and preferences
  • Shopping cart and payment processing

Analytics Cookies

  • Google Analytics (with IP anonymization)
  • Website performance monitoring
  • User behaviour analysis

Marketing Cookies

  • Social media integration
  • Email campaign tracking
  • Personalized content delivery

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption: Data transmission using SSL/TLS encryption
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Updates: Software and security patches applied promptly
  • Monitoring: Continuous monitoring for security threats and vulnerabilities
  • Staff Training: Regular privacy and security training for our team

Data Retention

We retain your personal data only as long as necessary:

  • Account Information: Until you delete your account or request removal
  • Communication Records: Typically 3-7 years for business and legal purposes
  • Marketing Data: Until you unsubscribe or withdraw consent
  • Payment Records: As required by financial regulations (typically 7 years)
  • Website Analytics: Aggregated data may be retained indefinitely

Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Portability

  • Request a copy of the personal data we hold about you
  • Export your data in a portable format

Correction and Updates

  • Update or correct inaccurate personal information
  • Complete incomplete data records

Deletion and Erasure

  • Request deletion of your personal data (subject to legal requirements)
  • Right to be forgotten in certain circumstances

Consent Management

  • Withdraw consent for marketing communications at any time
  • Opt-out of non-essential cookies and tracking

Objection and Restriction

  • Object to processing based on legitimate interest
  • Request restriction of processing in certain situations

To exercise these rights, please contact us at consciousheartwarriors@gmail.com.

International Data Transfers

If you are located outside the UK, please be aware that your information may be transferred to and processed in countries where we operate. We ensure appropriate safeguards are in place for such transfers.

Children’s Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

  • Email notification to registered users
  • Prominent notice on our website
  • Updated “Last Modified” date at the top of this policy

Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: consciousheartwarriors@gmail.com
Website Contact Form: https://consciousheartwarriors.com/contact

For EU residents, you also have the right to lodge a complaint with your local data protection authority.

This privacy policy demonstrates our commitment to transparency and your privacy rights. We believe that conscious data practices are an extension of conscious living.